As part of our commitment to provide the best possible infrastructure for your website and hosting service, we're notifying you of scheduled network maintenance that may affect your services later next week. We encourage you to please read the details below carefully:
Reason for Maintenance:
One of our upstream bandwidth providers will be performing maintenance on their equipment. During this time a secondary carrier will pick up the traffic.
Increased latency and minor packet loss while our network routes converge around one of our upstream providers as their circuit goes down and comes back online.
Time of Maintenance:
Start: 22-Apr-2015 09:00 GMT (5 AM EST)
Finish: 22-Apr-2015 09:30 GMT (5:30 AM EST)
Estimated amount of downtime:
We understand the importance of keeping your sites and services online, and as of now we do not expect a significant amount of downtime for our clients. During the 30 minute maintenance window, we only expect about 5 minutes of downtime as well as the fact that you could experience periodic packet loss or increased latency during convergence. We would recommend making minimal updates to your websites during this window just to be safe.
Thank you so much for taking the time to review this notice. If you have any questions or concerns about this scheduled procedure, please don't hesitate to contact our staff for more details.
Wednesday, April 15, 2015