We hope you're doing well today. As part of our commitment to provide the best infrastructure for your services, we're sending you this notice to inform you of emergency maintenance that will be taking place later this month. We recommend reviewing the following details:
Reason for Maintenance:
We are performing maintenance on our network to allow for more capacity.
Start: Friday, August 28, 2020 @ 10 PM EDT
Finish: Saturday, August 29, 2020 @ 12 AM EDT
Estimated amount of downtime:
We understand the importance of minimizing downtime while performing any type of maintenance and for that reason, we will do everything we can to expedite this process. As it stands our team expects no more than 15 - 20 minutes of downtime during the maintenance window.
Thank you so much for taking the time to review this notice and we do apologize for any inconvenience these unforeseen issues may pose to you and your customers. If you have any questions or concerns about this procedure, please don't hesitate to contact us for more details.
Sunday, August 23, 2020