Email using up your hosting storage space

If your email account keeps storing mail and using up all of your hosting storage space you may need to adjust settings in Outook:

This solution works for Microsoft Outlook 98 and 2000 which utilize Outlook Express and current versions. Outlook 97 did not offer a feature for saving mail on the server. This also works for Outlook for Mac. (the steps and terminology below may vary depending on your version of Outlook)


  1. Open Outlook
  2. Click "Tools" in the menu bar, at the top
  3. Select "Account"s from the drop-down menu
  4. Click the "Mail" tab at the top
  5. Highlight your e-mail account
  6. Click "Properties" to the left
  7. Click the "Advanced" tab at the top
  8. Under Delivery remove the check from "Leave a copy of messages on the server"
  9. Click "OK"
  10. Click "Close".
**NOTE: This will work for all future emails but if your storage space is currently full you will need to login to cpanel and into mail and clear out the exising emails. If you receive an error while trying to clear the messages please submit a help ticket and we can clear them for you.
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